"I admire and support small business owners like you! How amazing is it to have what it takes to even start a small business?"

"You had me at ‘We’re Open’ ! "


CUSTOMER EXPERIENCE FOCUSED MARKETING programs are designed to develop your overall marketing, create a better brand, create memorable customer experiences, reach and convert ideal customers and clients and position you as a leader in your space. 

A transformational holistic approach to improving business flow, outreach and growth differ from other methods because of the emphasis on meaningful connections. A marketing make-over specialist and team guide and support you by using creative strategies and practical tactics. Stand out in a sea of cliché, fluff, and schlock.

Differentiate yourself from the crowd and grow in a more meaningful and satisfying way. Queen City Social is a boutique marketing agency specializing in digital, social media and retail merchandising consulting. 


Katherine Lent, Social Media Marketing Manager and Customer Experience Specialist

Certified in Social Media Management



Social Media Pro

Social Media United

• Apple Product Professional

Certificate Practical Aspects of Interior Design I, II, III

Metropolitan Institute of Design Syosset, New York

Certificate Floral Design I, II, & Horticulture

SUNY Old Westbury, New York